Artificial Intelligence and Machine Learning Services

With applied intelligence invading the digital world, new business opportunities are limitless. Gateway Digital has adopted intelligent technologies like Artificial Intelligence and Machine Learning to digitally transform businesses with exceptional value addition. We are experts in developing algorithms that intelligently learn from past information, recommend contextual responses and automate the traditional manual analysis process.

Our AI and ML-based business strategies enable intelligent insights to drive better business decisions, improvise business security structure and enrich customer experience with more personalized interactions. With a broader visibility of data, we have successfully implemented AI-ML capabilities across a wide portfolio of solutions and services for industries, security, networking and analytics.


Intelligent and smart platform that provides expert, on demand support to customer enquiries

Machine learning experiments to extract keywords from document content and predicting categories based on machine learning prediction and algorithms

End-to-end home care platform with back-end analytics hosted via automated systems for business intelligence and machine learning

Pricing intelligence platform that recommend the optimal pricing action throughout the dealer chain with respect to brand and market need to achieve defined business goals

Futuristic Initiatives

AI-driven platform for root cause detection, tasks automation, and to perform predictive impact analysis

Artificial Intelligence transformation for training employees for new roles and responsibilities

Cyber secure organization with AI-ML driven automated and coordinated response against changing threat landscape

Enriching customer experience with AI-ML based intelligent, automated and intuitive products and solutions

Our Achievements

63% increase in enhancement of customer experience using our on-demand customer support platform

Over 90% accuracy for category value prediction and keyword extraction with ML-based document search solution

40% improved and more informed decision-making with AI-driven business intelligence and predictive analytics platform

45% reduction in manual effort for pricing strategy using intelligent car parts price engine

Online Customer Support

Online Customer Support Platform

An intelligent platform that provides on demand support to customer enquiries. This solution automates customer support service based on intelligent algorithm, engages with the customer anytime, saves infrastructure cost, provides quick & reliable help & turns them to loyal customers.

Machine Learning Implementation

Machine Learning Implementation with SharePoint Online

Microsoft machine learning and SharePoint web-based solution to extract keywords from document content for predicting category values for a new document.

Market Analytics Platform

Competitor Analytics Solution

Analytics solution that allows the world’s biggest car manufacturers to have an insight to the latest trends and information about their competitor's business offerings.